Terms of Service
Effective Date: February 21, 2026
1. Acceptance of Terms
Welcome to ClearanceBay! These Terms of Service ("Terms") govern your use of the ClearanceBay mobile application and web platform (the "Service") operated by S13 Software Solutions Inc. ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ClearanceBay is a community-driven platform that enables users to:
- Discover discount items and clearance sales from various retail stores
- Share information about deals and discounted products with photos and location details
- Browse deals in their local area based on location
- Subscribe to premium features through paid subscription plans
- View advertisements in the mobile application
3. User Accounts and Registration
3.1 Account Creation
- You must create an account to access certain features of the Service
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 13 years old to create an account
3.2 Account Responsibilities
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these Terms
- One person may maintain only one account unless explicitly authorized
3.3 Account Termination
- You may delete your account at any time through account settings
- We may terminate accounts for violations of these Terms or applicable law
- Upon termination, your right to use the Service ceases immediately
- Some information may remain in our systems for legal or operational purposes
4. User-Generated Content
4.1 Content You May Post
You may post discount information and related details ("User Content"), including:
- Discount item titles and descriptions
- Product photographs
- Store names and locations
- Pricing information (discounted and original prices)
- Product categories
4.2 Content Guidelines
All User Content must:
- Be accurate and not misleading
- Not violate any laws or third-party rights
- Not contain harmful, offensive, or inappropriate material
- Relate to legitimate discount items and retail offers
- Not include spam, promotional content, or commercial solicitation
- Not contain explicit, violent, or discriminatory content
4.3 Content Ownership and License
- You retain ownership of User Content you post to the Service
- By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content in connection with the Service
- This license continues even after your account is terminated for content that remains publicly visible
- You represent that you have all rights necessary to grant this license
4.4 Content Moderation
- We use automated AI systems and manual review to moderate content
- We reserve the right to review, edit, or remove User Content at our discretion
- We may remove content that violates these Terms or Community Guidelines
- Users may report inappropriate content through our abuse reporting system
- Reports are reviewed by AI and human moderators
- Repeated violations may result in account suspension or termination
5. Prohibited Uses
You may not use the Service to:
5.1 Illegal Activities
- Violate any applicable laws, regulations, or third-party rights
- Engage in fraud, deception, or misrepresentation
- Infringe on intellectual property rights
- Harass, threaten, or harm other users
5.2 Platform Abuse
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape or collect data
- Interfere with the proper functioning of the Service
- Create fake accounts or impersonate others
5.3 Content Abuse
- Post false or misleading discount information
- Use the platform for unauthorized commercial purposes
- Submit fraudulent abuse reports
- Engage in coordinated inauthentic behavior
5.4 Technical Violations
- Reverse engineer or attempt to extract source code
- Introduce viruses, malware, or harmful code
- Circumvent security measures or access controls
- Overload our servers or infrastructure
6. Subscription Plans and Payments
6.1 Subscription Tiers
- ClearanceBay offers multiple subscription tiers with varying features and access levels
- Subscription details, features, and pricing are displayed in the app and website at the time of purchase
- Features: The features included in each subscription plan may be added, removed, or modified at any time without prior notice. Continued use of the Service constitutes acceptance of any such changes.
- Pricing: Subscription prices may change at any time. For existing auto-renewing subscriptions, price changes will be communicated with reasonable advance notice as required by the applicable app store platform (Apple App Store or Google Play) and applicable law. New prices take effect at the next renewal period after notice.
- We make no guarantee that any specific feature, content, or functionality will remain available for the duration of your subscription
6.2 Payment Processing
- Payments are securely processed through Square payment gateway
- By subscribing, you authorize us to charge the payment method on file
- Subscription fees are charged on a recurring basis (monthly or annually as selected)
- All fees are non-refundable except as required by law
6.3 Subscription Management
- You may upgrade, downgrade, or cancel your subscription at any time through account settings
- Changes to subscription tier will take effect at the start of the next billing cycle
- Cancellations stop future charges but do not provide refunds for the current billing period
- Upon cancellation, you retain access to paid features until the end of the current billing period
6.4 Free Trial and Promotional Offers
- We may offer free trials or promotional pricing for new subscribers
- Trial periods automatically convert to paid subscriptions unless canceled
- Promotional pricing is subject to specific terms displayed at time of offer
- One promotional offer per user unless otherwise specified
6.5 Advertising
- The mobile application displays advertisements through Google AdMob
- Advertisements help support the free and lower-tier subscription options
- Ad targeting may be based on your app usage and general location
- Higher-tier subscriptions may include reduced or ad-free experience
7. Community Guidelines and Content Policy
7.1 Content Standards
All discount items shared on ClearanceBay must meet our quality and accuracy standards. Content must:
- Feature genuine discount items with legitimate price reductions
- Include clear, high-quality product images
- Provide accurate store location and product details
- Use appropriate categorization for easy discovery
7.2 Prohibited Content
The following types of content are strictly prohibited:
Illegal Items:
- Drugs, controlled substances, or drug paraphernalia
- Weapons, firearms, or ammunition
- Stolen goods or items of questionable origin
- Counterfeit products or unauthorized replicas
- Prohibited substances or restricted items
Inappropriate Material:
- Sexually explicit content or adult material
- Graphic violence or disturbing imagery
- Hate speech or discriminatory content
- Harassment, threats, or bullying
- Content promoting dangerous activities
Fraudulent Activity:
- Fake discounts or misleading pricing
- Bait-and-switch schemes or scams
- Price manipulation or deceptive practices
- Non-existent items or unavailable deals
Spam and Low-Quality:
- Duplicate listings for the same item
- Irrelevant content not related to discounts
- Blurry, unclear, or missing product images
- Incomplete or inaccurate information
Intellectual Property:
- Unauthorized use of copyrighted images
- Trademark violations or brand misuse
- Content stolen from other users or sources
7.3 Moderation Process
- AI Review: All uploaded content is initially reviewed by our automated AI moderation system
- Human Review: Flagged or reported content is reviewed by human moderators
- Abuse Reports: Users can report inappropriate content by selecting "Inappropriate Content" in the report dialog
- Decision Timeline: Most abuse reports are reviewed within 24–48 hours
- Appeals: Users may appeal moderation decisions through the appeals process
7.4 Enforcement Actions
Violations of Community Guidelines may result in:
- Content Removal: Immediate removal of violating posts
- Warnings: First-time minor violations receive a warning
- Temporary Suspension: Repeated violations result in temporary account suspension
- Permanent Ban: Serious or repeated violations result in permanent account termination
- Legal Action: Illegal content may be reported to law enforcement
7.5 Good Faith Reporting
- Users are encouraged to report content that violates these guidelines
- Reports should be made in good faith and for legitimate concerns
- False or malicious reporting may result in penalties
- Your reporting history is tracked for accuracy and accountability
8. Intellectual Property Rights
8.1 Our Intellectual Property
- The Service, including its design, features, and functionality, is owned by ClearanceBay
- Our trademarks, logos, and branding elements are protected intellectual property
- You may not use our intellectual property without express written permission
- Any feedback or suggestions you provide may be used without compensation
8.2 Third-Party Rights
- Users must respect the intellectual property rights of others
- We respond to valid copyright infringement notices under the DMCA
- Store names, product brands, and retailer information remain property of their respective owners
- Fair use principles apply to product information shared on the platform
8.3 Copyright Infringement
If you believe content on our Service infringes your copyright, please contact us with:
- A description of the copyrighted work claimed to be infringed
- Location of the allegedly infringing material on our Service
- Your contact information and a statement of good faith belief
- A statement of accuracy and authority to act on behalf of the copyright owner
9. Privacy and Data Protection
9.1 Privacy Policy
- Our Privacy Policy explains how we collect, use, and protect your information
- By using the Service, you consent to our privacy practices as described
- We implement appropriate security measures to protect user data
- You have certain rights regarding your personal information
9.2 Data Usage
- We may use aggregated, anonymized data for analytics and improvement purposes
- Location data is used to provide relevant local discount listings
- User behavior data helps optimize the platform and improve user experience
- We do not sell personal information to third parties
9.3 Payment Information
- Payment information is securely processed through Square payment gateway
- We do not store complete credit card numbers on our servers
- Payment data is encrypted and handled in compliance with PCI DSS standards
- You can manage your payment methods in your account settings
10. Disclaimers and Limitations
10.1 No Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:
- The Service will meet your requirements or expectations
- The Service will be available uninterrupted, timely, secure, or error-free
- Any specific feature, plan tier, or pricing will remain unchanged or available
- The results obtained from using the Service will be accurate or reliable
- Any errors or defects in the Service will be corrected
You use the Service entirely at your own risk.
10.2 No Guarantees on Features or Value
- We make no guarantee that the features or content available in any subscription plan will remain unchanged for the duration of your subscription
- Subscription plans represent access to the Service as it exists at any given time, not a guarantee of specific features indefinitely
- We do not guarantee the availability, accuracy, or completeness of any discount information, deal listings, or third-party retailer data on the platform
- We are not responsible for any losses or disappointment arising from feature changes, plan modifications, or the discontinuation of any part of the Service
10.3 Service Availability
- We do not guarantee continuous, uninterrupted access to the Service
- Features and functionality may change or be discontinued at any time without notice
- We are not responsible for third-party service outages or technical issues
- Scheduled or unscheduled maintenance may result in temporary unavailability
10.4 Content Accuracy
- User-generated content is not verified or endorsed by ClearanceBay
- Discount information may be outdated, inaccurate, or no longer available
- Users should verify deals independently before making purchases
- We are not responsible for disputes between users and retailers
10.5 Limitation of Liability
- Our liability is limited to the maximum extent permitted by law
- We are not liable for indirect, incidental, special, exemplary, or consequential damages, including loss of profits, data, goodwill, or business opportunities
- Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim
- Some jurisdictions do not allow certain liability limitations, so some of the above may not apply to you
11. Indemnification
You agree to indemnify and hold harmless ClearanceBay, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your User Content or its infringement of third-party rights
- Your violation of applicable laws or regulations
12. Termination
12.1 Termination by You
- You may terminate your account at any time by following account deletion procedures
- Termination does not relieve you of obligations incurred prior to termination
- Some provisions of these Terms survive termination
12.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms or our community guidelines
- Engage in fraudulent or harmful activities
- Fail to comply with applicable laws
- Create security risks for other users
12.3 Effect of Termination
- Upon termination, your right to use the Service ceases
- We may delete your account and associated data
- Previously posted content may remain visible to preserve community value
- Subscription fees are non-refundable upon termination for violations
13. Governing Law and Disputes
13.1 Governing Law
These Terms are governed by the laws of Winnipeg, Cananda, without regard to conflict of law principles.
13.2 Dispute Resolution
- Any disputes shall first be addressed through good faith negotiations
- If negotiation fails, disputes may be resolved through binding arbitration
- Class action lawsuits and jury trials are waived
- Some jurisdictions may not enforce arbitration agreements
13.3 Jurisdiction
For any disputes not subject to arbitration, you agree to the exclusive jurisdiction of the courts in Winnipeg, Cananda.
14. Changes to Terms
14.1 Modifications
- We may modify these Terms at any time with appropriate notice
- Material changes will be communicated via email or in-app notification
- Continued use of the Service constitutes acceptance of modified Terms
- If you disagree with changes, you must discontinue use of the Service
14.2 Notice Period
- Non-material changes may be effective immediately upon posting
- Material changes to these Terms will be communicated with reasonable advance notice via email or in-app notification
- Changes to subscription pricing for existing auto-renewing subscribers will be communicated as required by the applicable app store platform and applicable law
- Changes to plan features may take effect immediately without prior notice, as described in Section 6.1
15. Miscellaneous
15.1 Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and ClearanceBay.
15.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
15.3 Assignment
You may not assign these Terms, but we may assign them without restriction.
15.4 Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
16. Contact Information
If you have questions about these Terms, please contact us:
Last Updated: April 5, 2026