Our Privacy Policy
Effective Date: March 9, 2026
ClearanceBay is a community-driven platform Made in Canada where users can discover and share discount items from local stores. In simple words, here is how we handle your data:
- We respect each user's privacy.
- We believe in collecting the bare minimum data required for the app to function.
- We follow best security practices to keep your data safe.
- We do not intentionally share your data with any third-party services.
- We do not share your data with any partners.
- Data collected by our app (such as IP address, name, email, or content posted by you) is used only for the functionality of the app.
- Any data collected in error logs is strictly used to replicate and fix the issue.
1. Information We Collect
Information you provide directly:
- Account details: name, email address, and username
- User-generated content: discount items you post, including store locations, prices, descriptions, and photos
- Support communications and abuse reports you submit
Information collected automatically:
- Usage data: pages visited, features used, and time spent on the platform
- Device information: device type, operating system, browser type, and IP address
- Approximate location to show relevant local deals (with your permission)
- App performance analytics and crash reports
- Mobile app only: Ad interactions and impressions through Google AdMob
2. How We Use Your Information
- To provide and maintain the ClearanceBay platform
- To display discount items posted by users
- To moderate content using AI-assisted and human review
- To customize content based on your location preferences
- To process subscription payments through Square and manage your plan
- To send service-related notifications and respond to support requests
- To comply with legal obligations and protect against fraud or abuse
3. Advertising
This section applies to the mobile app only. The web platform does not display advertisements.
The mobile app displays advertisements through Google AdMob. Ads may be targeted based on your interests, location, and usage patterns. You can opt out of targeted advertising at any time in your device settings.
4. Subscriptions and Payments
Subscription payments are securely processed through Square. We collect only the minimum information necessary to process payments and manage your subscription. Payment card information is handled entirely by Square and is never stored on our servers.
5. Data Security
- All data is encrypted in transit and at rest.
- We conduct regular security audits and apply best-practice access controls.
- In the event of a data breach, we will notify affected users and relevant authorities as required by law.
6. Data Retention
- Account information is retained while your account is active.
- User-generated content is retained to maintain community value.
- Analytics data is aggregated and anonymized after 2 years.
7. Your Rights and Choices
- Access, update, or delete your account and associated data
- Download your data in a portable format
- Manage location sharing and notification preferences
- Opt out of targeted advertising (mobile app only)
Depending on your location, you may have additional rights under GDPR, CCPA, or other applicable privacy laws, including the right to access, rectify, erase, restrict, or port your personal data.
8. Children's Privacy
ClearanceBay is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and notify registered users by email or through a notice in the app. Continued use of the Service after changes take effect constitutes your acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: